FAQ's
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Frequently Asked Questions

What is Mathurawasi known for?
Mathurawasi is renowned for selling the authentic and traditional Mathura Peda, a famous sweet delicacy from Mathura. We bring the finest quality peda straight from Mathura to your doorstep.
How can I order Mathurawasi Peda online?
Simply visit our website, browse our selection of pedas, and add them to your cart. Proceed to checkout to complete your order. Enjoy fresh peda delivered to your home!
How long will it take for my order to arrive?
We guarantee delivery within 3 working days of placing your order. All deliveries are quick and fresh, ensuring that your peda reaches you in perfect condition.
Do you offer free delivery?
Yes! Home delivery is completely free, and we ensure that your Mathura Peda reaches you without any additional delivery charges.
What payment methods do you accept?
We accept various payment methods including UPI, credit/debit cards, net banking, and popular digital wallets. Your payment is secure and processed through trusted channels.
Is there any minimum order requirement?
We do not have a minimum order requirement. You can order as much or as little as you like, and we’ll make sure it’s delivered to your doorstep.
Can I track my order?
- Yes, once your order has been shipped, you will receive an order tracking number via email or SMS to keep track of your delivery status.
What is your return or exchange policy?
Due to the perishable nature of our product, we do not accept returns or exchanges. However, if there’s an issue with your order, please contact our customer support team, and we’ll be happy to resolve it.
Is the Mathurawasi Peda available in different Packages?
Yes! We offer traditional Mathura Peda, along with a variety of packages to satisfy your reqrequirements. Check out our product page for the full range of packages we offer.
Can I gift Mathurawasi Peda to someone?
Absolutely! You can send Mathurawasi Peda as a gift to friends, family, or loved ones. Simply provide their delivery address at checkout.
Do you ship internationally?
At the moment, we only offer delivery within India. However, we are working on expanding our reach to international destinations in the future.
How do I create an account on Mathurawasi?
To create an account, click on the "Sign Up" option on our website, provide your details, and you’ll be able to place orders more quickly and track your history with us.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placing them. If you wish to make any changes, please contact our customer support team as soon as possible.
Is my payment and personal information secure on your website?
Yes, we prioritize your privacy and use secure encryption methods to protect all your personal and payment details on our website
How can I contact customer support?
You can reach our customer support team by email at [mathurawasistore@gmail.com] or through our contact form on the website. Our team is available to assist you with any questions or concerns.
Can I leave a review for the Mathura Peda I purchased?
Yes! We’d love to hear your feedback. After receiving your order, feel free to leave a review on our website and share your experience with others.